Castle Valley Dental at 610 Fifth Street in Castle Rock, Colorado

Customer Reviews about Castle Valley Dental

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  Not professional. I would love to be able to rate this Dentist highly as the office staff is occasionally friendly, however I have had so many problems with this dentist office that I felt it necessary to alert other people. In the couple of years (off and on) I have seen them they have had more hygienists than I can count. Their staff has the highest turn over I've ever seen in a medical office. The front desk staff is always different and each time I go in (twice a year) I have to completely update and fill out paper work all over again. So frustrating. They are not good at keeping records. Three out of the four times I have been in recently they haven't had me in the appointment book and I was sent home; I wrote it down each time when I was in the office so I know I had scheduled the appointment. Last month I called to schedule an appointment and they never called me back and then called a week later and said I had missed an appointment that day. This could have been avoided with a phone call back to me. The disorganization in the office is beyond believable. The dentist does adequate work but I'm not convinced it is worth the hassle. At one point I had work done with a new dentist simply because the rates at this office were so high. My new dentist's office is so much more efficient and the atmosphere is much nicer there. I have only continued with this office because I am on a special program that I prepaid for, and I want to utilize it. Once it's over, I am permanently changing.
  July 27, 2017

  by S Mul
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  Exceptional dental care, great communication discussing options, and explaining procedures. We really enjoy our visits; my children love the dentist and ask for visits to see the staff!
  March 12, 2017

  by Lynette Chase

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About Castle Valley Dental in Castle Rock